Top Considerations When Hiring a Commercial Kitchen Service

Choosing the company who’s going to take care of your restaurant can be hard going. 

Commercial kitchens aren’t just complex: they also require timely service to ensure that you don’t lose business while your equipment is down.

At the end of the day, it boils down to a few simple qualities that can make a company great, instead of merely passible.

Cooperation

Your service company shouldn’t see you as a customer. Instead, they should recognize that the two of you are entering into a collaboration.

At the end of the day, a truly great commercial kitchen appliance service is a partner, not just someone who’s there to take your money.

After all, it’s a symbiotic relationship: you have the equipment. It’s in their best interest to make sure that it’s maintained, fixed, and set up correctly so they keep your business.

Experience

With the quick rise and fall of businesses these days, it’s not always fair to judge a company simply by how long they’ve been around.

Instead, you’ll have to look at the experience which a company represents. After all, a fifty-year-old company with only a half dozen employees each with three or four years of experience in the field really doesn’t add up to all that much.

It’s not just technician experience that matters, however, it’s also possible to find service providers who also have experience in the restaurant field themselves. It’s a tough business, and an insider knows that better than anyone.

Expertise

The expertise with which technicians can work will vary. Some things really aren’t all that hard, after all, even in a complex field like restaurant equipment repair.

The best are definitely going to charge more than your average neighborhood handyman, however.

With budget rate services, you also run the risk of work lists suddenly expanding while you get a “deal.”  Or, even worse, the technician may not be able to figure out what’s going on at all.

That’s why you should always make sure that you’ve got the best techs working in your kitchen, rather than just the cheapest.  The difference for your business can be huge at the end of the day.

Reliability

Sometimes things break down.

Often, Murphy’s Law reigns supreme and the time that they’re broken down turns out to be the absolute worst time. Catastrophic oven failures, walk-in coolers going out overnight, and reach-in coolers being found warm in the middle of the dinner rush…

You’ve probably seen something like that and really hoped that whoever you called could get there, fix it on time, and stay out of the way while doing so.

Otherwise, your only options are to disrupt the fine-tuned machine that turns out food, and that cuts into profit even if you’re the best improviser in the world.

You need your technicians to show up on time, to actually do the preventative maintenance you’re paying them for, and to be there for you when emergencies happen.

After all, if that doesn’t happen then why hire the company at all?

Our Difference

We don’t mean to toot our own horn here, but we’ve got all of the above qualities in spades. If you decide to work with us… you know you’ll be in good hands.

Communication and Cooperation

We’ve been in the field, with cumulative decades of working in the restaurant industry before.

That symbiotic relationship mentioned above? We believe in it.

We want to be your partner, not just the guys you call when things go wrong. Entering into a service contract with us means one thing before anything else: we’re on your side and ready to help with whatever you need.

Ask us anything you need to know, we’re here to make sure that things run smoothly for everyone.

Experience

Cumulatively, we have over sixty years of experience in commercial kitchen maintenance and repair.

That information doesn’t just stick with one tech, either, and those with years of experience working with those new to the field makes for the best possible combination of both worlds. Real world experience and cutting-edge vocational techniques.

Oh, and one more thing: between our workers we also have decades in the restaurant biz.

That’s the kind of combination of experience and knowledge you just won’t be able to find in the neighborhood handyman.

The Best Around

With our experience and training, our technicians are the best around. That doesn’t mean we’re the cheapest, but we charge a fair price for our services.

By using us you can rest assured that you’ll be in good hands, no matter what happens in your kitchen.

The Fastest Game in Town

We try to boast same day service, and considering the area we serve… we think that says a lot.

On top of that, if you’re on one of our service contracts then you know that you’re going to be our priority.

So Why Not Start Today?

Signing a service contract with us nets you the benefits of the best service in town. Our expertise, knowledge, and our mission are all aimed towards one simple goal: making sure your business shines.

Whether you need a fix or you’re looking to make sure that your preventative maintenance is up… we’re the service that you’ve been looking for.